HowTeamMateWorks

How TeamMate PBX, SIP

Trunk & SMS Connectors Work

The TeamMate Connector allows you to integrate any existing PBX, SIP Trunk and many SMS Gateways to Microsoft Office 365.  The integration technology uses Microsoft PowerShell scripting where required and Microsoft Graph API where allowed.  Please select the link below to learn more about each TeamMate Connector separately.

The TeamMate PBX Connector integrates 1 or multiple PBX per Microsoft O365 tenant.  This lets you use the native dialpad in Microsoft Teams as an end-point or softphone on a cloud or on-prem PBX. Details and architectural diagram here.

The TeamMate SIP Trunk Connector automates the build and management of a Direct Routing connection into Microsoft Teams. It allows service providers to add users and manage settings, limit call paths, and device Trunk profiles. Details and architectural diagram here.

The TeamMate SMS Connector allows you to link an SMS number from many of the leading business texting providers for the user in Microsoft Teams. Users can send and receive SMS messages on mobile, desktop or anywhere else Teams is available. Details and architectural diagram here.

HowTeamMateWorks

Software

Features

100% Microsoft Azure based. All components of the TeamMate Connector run in Azure Cloud in 4 geographic regions.

Microsoft Partner. TeamMate is a Microsoft ISV (independent software vendor) Partner.

Automated Setup. From Direct Routing through User provisioning and custom Teams Application creation, TeamMate has automated the process.

Custom Microsoft Teams Application. Your branding, your portal, your PBX notifications built into Microsoft Teams.

Branding for Resale/Master Resale. All components of branding including Teams Application are controlled by each Reseller.

Extensive PBX Testing. Over 80 PBX types and variants tested.

API. Programmatic interface for authentication and all facets of provisioning available in the TeamMate portal.

SIP Trunk and PBX support. Register users to PBXes or register SIP Trunks to SBCs, PBXes, Proxies, etc. Managed from the same interface.

Data Security. All passwords stored in TeamMate are hashed for protection.

Microsoft Enterprise Security. Minimal Microsoft Permissions are granted for integration. No Microsoft passwords or tokens are read or held.

HowTeamMateWorks

Supported

PBX Phone Systems

The TeamMate Connector uses SIP to register to an existing PBX and supports variants from every system we have tested including the systems shown here. Challenge us with a new system so we don’t lose our SIP chops!