PBX Connector

The TeamMate PBX Connector is a unique add-on to Microsoft Office 365 which allows you to natively integrate any existing PBX Phone System into Microsoft Teams. It activates the Calls dial-pad in Microsoft Teams as a softphone on an external PBX.  Keep everything as it is but add Microsoft Teams as your softphone.

Set up your TeamMate Service Provider portal with your branding and invite your 1st customer to connect a PBX to their Microsoft Office 365 tenant.  Here is information on required Microsoft licenses.

Set up the Direct Routing link and add users by Teams and PBX credentials into TeamMate. Set up Direct Routing, Add PBX details, Add User details.  Watch TeamMate automate the rest. Add in the optional Teams Application for advanced functionality. The Teams dial-pad becomes the PBX softphone.

Start making/receiving calls through your existing PBX to the Microsoft Teams endpoint in the Teams desktop, browser or mobile app.

TeamMate Architecture: PBX Connector




100% Microsoft Azure based. All components of the TeamMate Connector run in Azure Cloud in 4 geographic regions.

Microsoft Partner. TeamMate is a Microsoft ISV (independent
software vendor) Partner.

Automated Setup. From Direct Routing through User provisioning and custom Teams Application creation, TeamMate has automated the process.

Custom Microsoft Teams Application. Your branding, your portal, your PBX notifications built into Microsoft Teams.

Branding for Resale/Master Resale. All components of branding including Teams Application are controlled by each Reseller.

Extensive PBX Testing. Over 80 PBX types and variants tested.

API. Programmatic interface for authentication and all facets of provisioning available in the TeamMate portal.

SIP Trunk and PBX support. Register users to PBXes or register SIP Trunks to SBCs, PBXes, Proxies, etc. Managed from the same interface.

Data Security. All passwords stored in TeamMate are hashed for protection.

Microsoft Enterprise Security. Minimal Microsoft Permissions are granted for integration. No Microsoft passwords or tokens are read or held.



PBX Phone Systems

The TeamMate Connector uses SIP to register to an existing PBX and supports variants from every system we have tested including the systems shown here. Challenge us with a new system so we don’t lose our SIP chops!