HowTeamMateWorks

How

TeamMate SMS Works

The TeamMate SMS Connector is a unique add-on to Microsoft Office 365 which allows you to read, write and manage text messages in Microsoft Teams.  Using a branded Teams Application, service providers can easily deliver business SMS to Teams users.  Bring-your-own SMS carrier is available for a growing list of SMS providers.  Anyone using business SMS and Microsoft Teams will love this integration.

Become a TeamMate Partner so you can set up the TeamMate Partner portal with your Branding settings.

Connect your 1st business customer’s SMS phone number(s) to their Microsoft Office 365 users.  No additional Microsoft license required.  It works for any Teams user.

In short, where-ever you use Teams you will be able to send or receive business text messages – mobile, laptop, tablet.  In addition, you will receive Teams Notifications for inbound texts – never miss a message.

TeamMate Architecture

Teammate Architecture
HowTeamMateWorks

Software

Features

100% Microsoft Azure based. All components of the TeamMate Connector run in Azure Cloud in 4 geographic regions.

Microsoft Partner. TeamMate is a Microsoft ISV (independent software vendor) Partner.

Automated Setup. From Direct Routing through User provisioning and custom Teams Application creation, TeamMate has automated the process.

Custom Microsoft Teams Application. Your branding, your portal, your PBX notifications built into Microsoft Teams.

Branding for Resale/Master Resale. All components of branding including Teams Application are controlled by each Reseller.

Extensive PBX Testing. Over 80 PBX types and variants tested.

API. Programmatic interface for authentication and all facets of provisioning available in the TeamMate portal.

SIP Trunk and PBX support. Register users to PBXes or register SIP Trunks to SBCs, PBXes, Proxies, etc. Managed from the same interface.

Data Security. All passwords stored in TeamMate are hashed for protection.

Microsoft Enterprise Security. Minimal Microsoft Permissions are granted for integration. No Microsoft passwords or tokens are read or held.

HowTeamMateWorks

Supported

PBX Phone Systems

The TeamMate Connector uses SIP to register to an existing PBX and supports variants from every system we have tested including the systems shown here. Challenge us with a new system so we don’t lose our SIP chops!