SIP Trunk Connector

The TeamMate SIP Trunk Connector is a unique add-on to Microsoft Office 365 which allows you to automate the build of a Direct Route between your network and Microsoft Teams.  It activates the Calls features/app in Microsoft Teams as a softphone so that the Teams user can make/receive calls without changing his/her phone system. Keep everything as it is but add Microsoft Teams as your softphone.

Set up your TeamMate Service Provider portal with your branding and invite your 1st business customer to connect a SIP Trunk to their Microsoft Office 365 tenant.  Here is information on required Microsoft licenses.

Set up Direct Routing, Add DID/DDIs and configure Trunk Profiles.  Then you are ready to link Teams users on a Direct Route with their PSTN phone number(s). The Teams dial-pad becomes the SIP Trunk softphone.

Teams users will be able to make calls out and receive calls in from the service provider network where-ever Teams is available – mobile, laptop, tablet.

TeamMate Architecture: SIP Trunk Connector




100% Microsoft Azure based. All components of the TeamMate Connector run in Azure Cloud in 4 geographic regions.

Microsoft Partner. TeamMate is a Microsoft ISV (independent software vendor) Partner.

Automated Setup. From Direct Routing through User provisioning and custom Teams Application creation, TeamMate has automated the process.

Branding for Resale/Master Resale. All components of branding including Teams Application are controlled by each Reseller.

API. Programmatic interface for authentication and all facets of provisioning available in the TeamMate portal.

SIP Trunk and PBX support in one place. Register users to PBXes or register SIP Trunks to SBCs, PBXes, Proxies, etc. Managed from the same interface.

Data Security. All passwords stored in TeamMate are hashed for protection.

Microsoft Enterprise Security. Minimal Microsoft Permissions are granted for integration. No Microsoft passwords or tokens are read or held.


Supported SIP Trunk

and PBX Phone Systems

The TeamMate SIP Trunk Connector automated the creation of a Direct Route and uses SIP signaling to register to a SIP Trunk SBC or an existing PBX. Challenge us with a new SIP system so we don’t lose our SIP chops!